Terms of Service
WYNDHURST COUNSELING & WELLNESS

Last updated: December 4, 2025

These Terms of Service (“Terms”) govern your use of the website located at https://wyndhurstcounselingcenter.com (“Site”), which is owned and operated by Wyndhurst Counseling & Wellness (“Wyndhurst Counseling & Wellness”). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

1. Informational Purpose Only

The content on this Site is provided for general informational and educational purposes only. Nothing on this Site is intended to be, or should be considered, mental health, medical, psychological, or other professional advice, diagnosis, or treatment.

Any decisions you make based on information found on this Site are your sole responsibility. You should always consult directly with a qualified professional regarding any questions you may have about a mental health or medical condition.

2. No Therapist–Client Relationship

Use of this Site, including sending us a message through a contact form, email, or any other communication available through the Site, does not create a therapist–client, counselor–client, or any other professional relationship between you and Wyndhurst Counseling & Wellness or any of our clinicians.

A therapeutic relationship is only formed after you have completed our intake process, been accepted as a client, and signed any required informed consent and practice documents.

3. Not for Emergencies or Crisis Situations

This Site is not intended for use in an emergency or crisis situation. Do not rely on the Site, contact forms, or email for urgent or emergency communication.

If you are in crisis or in immediate danger:

• Call 911; or
• Call or text 988, the Suicide & Crisis Lifeline; or
• Go to the nearest emergency room or crisis center.

4. Your Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Site. You agree that you will not:

• Use the Site to submit false, misleading, or fraudulent information;
• Use the Site to harass, threaten, abuse, or otherwise harm others;
• Attempt to gain unauthorized access to any portion of the Site, our servers, or any other systems or networks connected to the Site;
• Introduce any viruses, malware, or other harmful code;
• Use the Site in a way that could damage, disable, overburden, or impair the Site or interfere with any other party’s use of the Site.

You are responsible for ensuring that your use of the Site complies with all applicable laws and regulations.

5. Information You Submit

When you submit information through the Site’s contact forms, you agree that the information you provide is accurate and provided in good faith. You understand that contact form submissions are used primarily for scheduling, general inquiries, and basic information about services.

Do not include highly sensitive personal, medical, or mental health information in the contact forms. If such information is needed, it will be collected directly through our intake process or during sessions, using appropriate methods consistent with professional and legal standards.

Our handling of personal information submitted through the Site is described in our Privacy Policy, which is incorporated into these Terms by reference.

6. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, videos, and layout (“Content”), is owned by or licensed to Wyndhurst Counseling & Wellness and is protected by applicable intellectual property laws.

You may view, download, or print a single copy of materials from the Site for your personal, non-commercial use only, provided that you do not remove any copyright or other proprietary notices. You may not reproduce, distribute, modify, transmit, reuse, or use any Content for public or commercial purposes without our prior written permission.

7. Third-Party Links

The Site may contain links to third-party websites or resources that are not owned or controlled by Wyndhurst Counseling & Wellness. These links are provided for convenience only. We do not endorse, and are not responsible for, the content, products, services, or privacy practices of any third-party websites.

Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites.

8. No Warranties

The Site and all Content are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by law, Wyndhurst Counseling & Wellness disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free from viruses or other harmful components, or that any defects will be corrected. We make no representations or warranties about the accuracy, completeness, or usefulness of any information on the Site.

9. Limitation of Liability

To the fullest extent permitted by law, Wyndhurst Counseling & Wellness, its owners, clinicians, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or in connection with your use of, or inability to use, the Site or any Content, even if we have been advised of the possibility of such damages.

This limitation of liability applies to all claims, whether based on warranty, contract, tort (including negligence), or any other legal theory.

10. Indemnification

You agree to indemnify, defend, and hold harmless Wyndhurst Counseling & Wellness, its owners, clinicians, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

11. Changes to the Site and These Terms

We may update, modify, or discontinue any part of the Site at any time without notice. We may also revise these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page.

Your continued use of the Site after any changes to the Terms are posted will be deemed acceptance of those changes. We encourage you to review these Terms periodically.

12. Governing Law

These Terms and any disputes arising out of or relating to your use of the Site shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles.

Any legal action or proceeding arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Virginia, and you consent to the jurisdiction of such courts.

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Wyndhurst Counseling & Wellness regarding your use of the Site and supersede any prior understandings or agreements, whether written or oral, relating to such subject matter.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Wyndhurst Counseling & Wellness
371 Oakdale Circle
Lynchburg, VA 24502
Phone: 434-237-2655

You may also contact us through the contact form available on our Site.